Hotel Mercure Lisboa

The staff was wonderful. You got a sense they enjoy their work, which makes all the difference. I loved the layout and decor of the room, the comfy bed and the different lighting options. Great breakfast. There was a big TV with hundreds of channels in many languages (e.g. Portuguese, Spanish, German and English). I didn't check out the rooftop swimming pool. Maybe next time.

The overall hotel is very good, there is a pool - if you go there in the middle of the day, the water will be very warm from the sun. The breakfast is quite good, you won't go hungry. Both the shopping center and the metro station can be reached by boat (7-10 min).

Excellent hotel, very good location. Nice staff, nice room and pool was great. Water was warm and pool was covered during winter, which makes it comfortable.

The staff are all incredibly friendly and helpful. I was impressed to see also how fluently the staff switched between languages depending on the clients in front of them. The cleanliness or everything was exceptional and while it's a subjective matter the comfort of the bed and bedding was perfect. I was pleased that the curtains were adequately heavy to properly block out light. And it was great to have the open-air pool and lounging area on the roof! Finally, the location is very good - it's not in the centre but the fact that the hotel is in a nice, out-of-the-way area was a bonus for me. I also stayed more centrally during my stay in Lisbon and it was much too noisy for me. The hotel is around the corner from a metro, train and bus terminal so is very conveniently located (you can catch the train to Sintra from there).

The bed was super comfortable. Room was clean and well designed. Shower had great water pressure and got hot really fast. There was soap and a hairdryer in the bathroom.